Tipping our cap to those topping the lists in patient care, supply chain prowess
By Medline Newsroom Staff | November 19, 2025
Tipping our cap to those topping the lists in patient care, supply chain prowess
Organizations recognized by Gartner, U.S. News & World Report have something huge in common: An instinct for collaboration and challenging the status quo
By Marc Phillips
Senior Vice President, Supply Chain Solutions
By Marc PhillipsInnovators in healthcare aren’t difficult to find grouped together. Every summer, U.S. News & World Report publishes its Best Hospitals Honor Roll, a 20-organization list that anchors the multicategory Best Hospitals rankings it has compiled annually for 36 years. This is followed each fall by Gartner’s Healthcare Supply Chain Top 25, which since 2009 has celebrated the organizations that set the bar for operational efficiency in their supply chains.
With today’s release of the 2025 Gartner list, it’s a time of pride and reflection at Medline, as it is every year at this time. These standout organizations – several of which appear on both lists – aren’t just leaders in the relentless pursuit of excellence in healthcare. More than half of them also use Medline as their Prime Vendor for distribution.
As a member of the Medline team for more than 21 years, including the last 10 on the distribution and solutions side of the business, I have seen these relationships evolve, expand and increase over time. And I can say with complete confidence: It is not an accident.
Why? Because the organizations on these lists all share a common denominator that sets them apart: the experience, wisdom and foresight to surround themselves with industry partners who can help them push the limits of what’s possible and bring their ideas and visions to life. Building an integrated healthcare supply chain so successful and resilient that it becomes a model worthy of national recognition doesn’t happen in isolation. Relationships cannot just be tactical or transactional. There must be a deliberate openness to doing things differently, strategically, collaboratively, with candor and with the right helpers at the table.
At Medline, answering the call to be one of those strategic players is why we’re in the game. It’s who we are. We consider it our privilege to step up as a customer’s gritty problem-solver, not simply providing medical and surgical products across their complex networks, which may include physician’s offices, surgery centers and home care. We also listen to their unique pain points. We invest in infrastructure that enables us to resolve those pain points now and into the future. We are constantly working to create new, dynamic solutions intended to streamline supply chains so that our customers can focus on even higher-quality patient care.
We’re able to complement these leading organizations the way they’re already wired, to allow them to get a little more out of what they’re doing.
And the help flows both ways. Working with the systems on the U.S. News & World Report and Gartner lists, Medline continually sharpens its perspective and capabilities. We gain knowledge from some of the industry’s most forward-looking thinkers and are inspired by fresh concepts we might not have discovered and explored alone. And thanks to our relentless customer focus, we can and do turn these solutions into answers that could benefit any Medline customer, creating a ripple effect that makes healthcare run better for all.
Excellence is contagious. To the organizations on these lists, we see you elevating the entire field of healthcare, establishing new standards all the time. You make us stronger. To play even a small role in your success is a terrific feeling.
Gartner and U.S. News & World Report are independent organizations whose rankings are based on their own criteria. Learn more about the benefits of a Prime Vendor relationship with Medline.
Medline Newsroom Staff
Medline Newsroom Staff
Medline's newsroom staff researches and reports on the latest news and trends in healthcare.