One of California’s leading health care organizations, Hoag is renowned for its excellence and specialized health care services and is a nationally recognized leader in the development of new treatments and health care advancements. As part of the agreement, multiple Medline team members, including a full-time analyst and customer service specialists, will be dedicated to the health system to work hand-in-hand with leaders to address specific caregiver needs and help drive new ways of optimizing care. Hoag will also have the ability to easily monitor key metrics such as item utilization, contract compliance, price accuracy, and spend by product categories through Medline’s advanced analytics platforms.
“Medline is committed to providing our customers with reliable, superior service. By partnering to become an extension of their teams, we strive to truly understand their operational goals to best leverage our extensive network of resources and expertise,” said Sherry Yeom, Medline vice president, sales. “It is exciting to see how our partnership with Hoag has evolved through the years, and I look forward to entering this new chapter as the system’s prime vendor.”
Medline will service the Hoag health system out of its state-of-the-art, nearly 1.1 million square-foot distribution center in Rialto, California. In addition to the distribution agreement, the two organizations are partnering on multiple clinical programs and solutions, including Medline’s ReNewal device reprocessing and PeriOp Performance Program™, to help further advance the health system’s best practices of care and patient outcomes.
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