In an email to staff and partners, TGH Vice President of Supply Chain Mark W. Campbell, FACHE, CMRP, lauded hospital staff “for the planning, preparation and execution this week. I can’t think of anything we would have done differently and critical supplies were in place wherever they were needed.”
Medline delivers ‘each and every time’
Campbell also specifically called out Medline: “There are only a few suppliers we truly consider strategic partners but you are one of them. Thank you and the entire Medline team for delivering (literally) when you said you would each and every time. You are an integral part of the planning and decision-making process and our plan and execution were excellent. Please pass along our appreciation to all team members, especially at the Auburndale warehouse. They do not move boxes, they place critical supplies in the hands of our caregivers so they can care for patients, every day.”
“This story is about communication and teamwork,” said Hennessee. “They’re a great customer and it was just all-around great communication.” She also credited the Auburndale team: “They don’t necessarily get the recognition they deserve. We had a job to do and our job was to get the customer products. Everyone pulled together.”
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