Press ReleasesAssisted Living Roundtable Highlights Key Industry Challenges

Assisted Living Roundtable Highlights Key Industry Challenges

Three issues that emerged during the conversation include workforce hiring, quality improvement and staff education

By Medline Newsroom Staff | May 26, 2017

Assisted living resident demographics has shifted over the past few years. The average age is 85 or older and more than 75 percent of residents have difficulty with three or more ADLs. This forces facilities to accommodate for higher acuity needs. Facilities that are successful will create high quality solutions that improve care, control costs and help the facility stay competitive in the local market.

Experts from across assisted living facilities and organizations visited Medline for an advisory board.

Medline, a leading global manufacturer and distributor of medical supplies and clinical solutions, recently hosted a roundtable discussion with assisted living executives to discuss the state of the industry and opportunities for enhancing their daily operations.

“The future of assisted living is going to change, but the one thing that will stay constant is the shift to a more consumer driven market that is seen with skilled nursing facilities. Assisted living operators need to figure out how they can keep that consumer-center approach, but still ensuring they are able to cater to higher acuity residents and be able to keep them healthy and out of the hospital,” says Shawn Scott, senior vice president, corporate sales, Medline.

The following are three operational areas greatly impacting assisted living organizations:

  • Workforce hiring: Providers across the continuum of care are facing a workforce shortage. A concern expressed from the assisted living experts is recruiting staff who not only have the proper skill set, but who can also deliver compassionate care. To address this challenge, it will be critical to put caregiving professions on a pedestal and visit schools to position it as a rewarding profession.
  • Quality improvement: An assisted living facility’s readmission rate is the main data point hospital partners look at, but there is no common method for data tracking. Operators expressed a growing need for enhanced technology platforms.
  • Staff education: According to the CDC, one-fourth of Americans aged 65 and older fall each year and an older adult is treated in the emergency room for a fall every 11 seconds. Education initiatives around falls and other topics like infection control and skin care are critical for ensuring staff perform at their very best. Education around infection control, falls management and skin care are a high priority.
    “Some of the challenges resulting from the resident demographic shift have helped us become more focused on quality of care, quality of life and understanding how they tie together. Too often, senior management does not hear enough of the things we can improve on, so this meeting was a tremendous opportunity to make sure we’re focusing on resident satisfaction,” says Pat Giorgio, president and CEO of Evergreen Estates. With 25 years of experience owning and operating assisted living communities, Giorgio was named the 2016 recipient of the Jan Thayer Pioneer Award by the National Center for Assisted Living (NCAL) for her contributions to the senior care profession.

To view a brief video that highlights what’s shaping assisted living today and what providers can do to deliver the best resident outcomes, visit

About Medline

Medline is a global manufacturer and distributor serving the healthcare industry with medical supplies and clinical solutions that help customers achieve both clinical and financial success. Headquartered in Northfield, Ill. USA, the company offers 350,000+ medical devices and support services through direct sales representatives who are dedicated points of contact for customers across the continuum of care. For more information on Medline, go to, or to connect with Medline on its social media channels.


Medline Newsroom Staff

Medline Newsroom Staff

Medline's newsroom staff researches and reports on the latest news and trends in healthcare.

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