New E-Commerce Site Simplifies the Product Ordering Experience for Assisted Living Residents
By Medline Newsroom Staff | May 9, 2018
The Centers for Disease Control and Prevention notes more than half of older Americans experience incontinence, and it is the second leading cause of institutionalization. Families often purchase the wrong type of product or product size due to inadequate education, putting the resident at risk for leakage, discomfort and compromised skin integrity. Medline’s Personal Care Direct website features education to help families select the correct product and brief size.
To help provide an easy product ordering experience for families, Medline has launched PersonalCareDirect.com, its first online consumer store offering professional-grade products that are shipped directly to residents of assisted living communities. Featured on the site are essential personal care products, such as incontinence supplies, skin health products, mobility aids, oral care necessities and nutritional supplements, along other products. Additionally, PersonalCareDirect.com offers education to guide families in selecting the appropriate product and brief size.
“Our customers always are exploring ways to improve resident and their family satisfaction. Families spend a great deal of time trying to find quality, reliable supplies for their loved ones. PersonalCareDirect.com is a solution for both communities and families,” said Shawn Scott, senior vice president of post-acute corporate sales at Medline. “Any resident of a community offering PersonalCareDirect.com will have access to Medline’s high quality, professional-grade personal care supplies through one online portal.”
Assisted living communities can get started with a simple sign up through Medline.com. Providers will receive a community code that families can use to order supplies.