Medline signs 450-plus long-term care provider contracts for technology-based workforce solutions

Medline has signed more than 450 new customer contracts during the first half of 2021 for its Post-Acute Solutions Program, aimed at offering technology-based quality and workforce management solutions for long-term care providers.

Recent data from the American Health Care Association shows that hiring and retaining long-term care workers has become even more challenging since the pandemic started, with 94% of all nursing homes facing staffing shortages. Facility leaders are now turning to technology solutions to help train, retain and hire quality employees, while enhancing quality and efficiencies, ultimately allowing staff to spend more direct time with residents.

Among the most frequent Post-Acute Solutions Program contracts were:

• HealthStream online education
• OnShift
• abaqis by HealthStream

For more than 10 years, Medline’s post-acute care sales team has been building partnerships with technology solutions providers to tackle timely workforce and quality management challenges.  One of the company’s longest standing offerings is abaqis by HealthStream—with whom Medline partners with to offer this quality management system to help customers with survey compliance. In the last few years, Medline formed partnerships with OnShift to improve workforce recruitment, management and retention, Real Time Medical Systems® to enhance reimbursement opportunities through interventional analytics, Hybrent to help customers create supply ordering efficiencies, HealthStream to help staff meet training requirements through online education, and VitalTech to help facilities implement telehealth.

In the first half of 2021, nearly 30% of all signed Post-Acute Solutions Program deals included the online education program HealthStream.

“With competition for workers at an all-time high, it is critical that we invest in tools and technology to empower our staff,” said Randi Morgan, vice president of clinical services for Caregiver, Inc., which specializes in providing care to individuals with intellectual and developmental disabilities and is now using HealthStream at nearly 100 of their facilities across five states. “We are committed to recruiting, training and developing the best people to support the individuals we serve.”

HealthStream helps staff meet continuing education requirements by granting access to existing education programs, as well as enabling the upload of their own organization-specific education. The platform also simplifies tracking, offers pre and post program assessments, and provides easy to access reporting for leadership.

Morgan added, “HealthStream will provide education that is tailored and helps us uncover knowledge gaps across our facilities so we can continue to create purposeful education that improves care outcomes.”

Learn more about Medline’s Post-Acute Solutions Program and read the full announcement.