In order to foster promotion from within their organizations, labs are defining career paths more clearly and implementing more meaningful recognition programs for staff. To engage new or less experienced personnel, labs are developing more inclusive processes that encourage all levels within lab to share opinions about existing procedures and products.
Impact of standardization and automation on lab
Lab leaders are looking to standardization and automation technology – including AI — to improve workflow and increase job satisfaction in the lab.
“Standardization in a system is easy to talk about and very hard to do in the real world,” said Kristie Campbell, administrative laboratory director at Huntsville Hospital in Alabama.
Campbell stated how personalities, level of lab experience, history with lab processes and other factors influence how open lab teams are to new technologies.
“Many of the topics we discussed seem to roll up to how technology is improving lab efficiency, the work environment and ultimately outcomes. Labs need standardization that benefits the team, the organization, and the patient populations and communities that we serve,” said Campbell.
The group also discussed ways their organizations are looking for resources to help laboratorians with test processing and inventory tracking.
“We need to look at lab automation for efficiency – not to reduce FTEs – but to allow our people to do more things they need to be ‘hands-on’ with…for whatever type of testing,” said Brice Bruno, system vice president of laboratory and pathology services at Wellstar, in Georgia. “The things that can be automated, have to be.”