To help hospitals assess and address training, procedural and supply gaps, Medline has conducted more than 350 clinical assessments since 2021 in three areas of care: CLABSI, CAUTI and pressure injury prevention. A Medline-directed clinical assessment typically includes a short staff survey, store room review and leadership interviews for a particular area of care. The information is then utilized to develop training and process improvements.
Standardizing education and processes
“A hospital is very practice orientated,” said Angela Newman, RN, MBA, Medline senior director of clinical services, Acute Care. “With the pandemic, every single process was disrupted. So we’ve gotten away from best practice and the basics. We’ve also had a lot of new staff who have not received proper education, and current staff who have not had reinforcement education in some time. In addition, leadership has had so much on their plates; it’s hard to have the bandwidth to focus.
“We’re looking for ways that we can help providers standardize their education and processes,” said Newman, “especially where you’re not really practicing across the board; where improvements can be made.”
Last year, Medline conducted a Skin Health discovery assessment at Desert Springs Hospital and Medical Center in Las Vegas, Nevada, part of Medline’s comprehensive Skin Health Solution, to assess the hospital’s pressure-injury prevention program.