The Community Health And Social Services (CHASS) Center, located in Detroit, provides comprehensive, accessible and affordable quality primary healthcare and support services to more than 12,000 uninsured and underinsured patients each year.
Recently, the federally-qualified health center (FQHC) partnered with Medline to bring respiratory laboratory testing – Influenza A and B, respiratory syncytial virus (RSV) and COVID-19—in house. Medline, the health center’s prime vendor for medical supplies, also recommended a high-speed analyzer to expedite hemoglobin A1C testing, cutting the time to obtain results from six to three minutes.
Community Health And Social Services Center CEO Felix M. Valbuena, Jr., MD, said the health center previously relied on off-site analysis for respiratory testing, “which meant our staff had to collect samples, send them in, await results, and then work to inform patients. During the time it took to execute this process, we were unable to inform patients of what changes they needed to make to improve their health, and in some cases, this impacted a patient’s ability to manage their dosages or receive updated prescriptions.”