Medline Experts
Rhonda Baliff
EMS Division Sales Manager
Rhonda Baliff is the EMS Divisional Sales Manager at Medline. Prior to this role, Baliff was a divisional sales manager in the post-acute segment. Baliff spent 12 years as a volunteer emergency medical technician (EMT) in her hometown’s rescue squad in Wisconsin. Prior to joining Medline, Baliff was the regional manager of practice development for Aspen Dental. Baliff attended Southwest Technical College in Fennimore, Wis., where she received her Associates in business administration and management.
View All Stories From This AuthorHassan Bilal, CRCST, CST
Operating Room Educational Consultant
Hassan Bilal supports and advises a sales force of over 1,000 Medline sales representatives on central sterile products, standards and technology which cover the United States and Canada. He is a voting member on the ST79 Sterilization Standards Committee for the Association for the Advancement of Medical Instrumentation (AAMI). He has instructed classes for Certified Surgical Technologist. He has also taught certification classes for students of the Central Sterile Association of Canada throughout Ontario. He speaks nationally at local, regional and state IAHCSMM chapters. He has also spoken at numerous Central Sterile departments, AHRMM conferences and AORN chapters.
View All Stories From This AuthorMichelle Christiansen
Vice President of Clinical Sales and Marketing
Michelle Christiansen is the vice president of clinical sales and marketing for Medline’s Personal Care Division where she is responsible for developing new products and educational programs. Some of her specialties include skin antiseptics and prepping techniques, urologicals, operating room turnover improvement and safety, and pressure injury prevention. With more than 15 years of experience in university and community healthcare institutions, Christiansen holds a Bachelor of Science and a Master of Medical Science degree from Rosalind Franklin University of Medicine and Science. She is also an active member of SIS-Surgical Infection Society (both U.S. and Europe), Association for Professionals in Infection Control and Epidemiology, Association of Operating Room Nurses, American Orthopedic Society, Association for Vascular Access, Society of Thoracic Surgeons, International Incontinence Society, and Society for Urological Nurse Association.
Margaret Falconio-West, BSN, RN, APN/CNS, CWOCN
Senior Vice President of Clinical Services
After receiving her Bachelor of Science degree in nursing, Margaret Falconio-West continued post graduate work at the College of St. Francis and completed her WOC education at Emory University. She holds licenses in Illinois as a registered nurse as well as an advanced practice nurse. She is board certified as full scope of practice wound, ostomy, continence nurse (CWOCN) through the WOCN Certifying Board. She has presented numerous scientific posters and papers at national symposiums and published many peer reviewed journal articles in the field of skin, wound and continence care. Falconio-West is Medline’s senior VP of clinical services, advanced wound care sales.
Antonia Finlayson
Vice President of Marketing for Specialty Sales
Antonia Finlayson is responsible for creating marketing strategies and working with customers to find solutions for ambulatory surgery centers, physician offices, transplant organizations, research facilities and career colleges. She graduated from the University of Illinois and completed her Master’s at DePaul University. She also owns and creates content for an outpatient facilities’ magazine, Outpatient Outcomes. Prior to Medline, Finlayson was a global marketing and product manager at Thermo Fisher Scientific. She is a member of PWH, LPA, ASCA and AALAS.
View All Stories From This AuthorKaren Frey
Philanthropy Manager
Karen Frey is the philanthropy manager at Medline, a core strategy of the corporate social responsibility platform. She develops and executes the Medline breast cancer awareness (BCA) campaign, the largest philanthropic initiative at Medline. Frey also planned and implemented strategy for annual BCA events, including the Medline Pink Glove Dance video competition and BCA month activities for Medline employees. In addition, Frey leads the Medline relationship with American Heart Association and other community relations programs.
View All Stories From This AuthorBrian Garner
Director of Sales for Therapy and Rehab
Brian Garner is the director of sales for the therapy and rehab at Medline, and sits on the board for the National Association for the Support of Long Term Care (NASL). As a NASL Board member, Brian is an expert in ancillary care and services for the long-term and post-acute care sector. Before coming to Medline, Garner ran a therapy equipment and supply company for ten years, where he was very involved in state and national associations.
View All Stories From This AuthorDoug Golwas
Senior Vice President of Corporate Sales
Doug Golwas has over 20 years’ experience in sales, marketing and business development leadership. His experience has been focused on medical product development, sales and supply chain. In his current role, Golwas is responsible for overall leadership of corporate sales at Medline. These responsibilities include Medline’s programs and services including financial offering and contracting, logistics solutions, and technology in support of med/surg distribution and supply chain to hospitals and IHNs. His experience with Medline includes work with GPOs, aggregation groups and major IHNs. He most recently led the company’s ambulatory surgery center division. He received his Bachelor of Science from Texas Tech University and holds an MBA from the University of Dallas.
Kim Haines, RN
Director of Clinical Services for SPT Perioperative Solutions
Kim Haines has a Bachelor of Science in Nursing from Loyola University and been a Registered Nurse with an operating room certification for over 25 years. She has held various clinical support roles including Clinical Resource Manager, Director of Clinical Operations, Market Director Integrated Health Networks and Director of Clinical Services for the perioperative consulting services team. Her clinical contributions as a healthcare business industry expert includes publications in OR Connection magazine, as well as various speaking engagements at domestic and international operating room conferences. She has co-authored an interactive Sharps Safety education program for Medline University as well as CE programs for Medline University and AORN conferences. She has consulted in perioperative settings on various clinical support engagements including supply management, individual and multi-system standardization projects, product in-services and education, perioperative best practice for SSI and preference card assessments. Haines currently holds several medical design patents and has completed her Lean certified from the Kaizen Institute.
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