Medline’s FitRight Assessment Tool helps providers optimize incontinence product selection

One of the most time-consuming activities in post-acute settings is correctly outfitting patients who are living with incontinence. Not only is there a possibility for injuries, but using the right product with the correct fit is imperative for optimal care.

A recent survey by Hospital Healthcare Compensation Services, in conjunction with LeadingAge, found the national turnover rate for RNs working in continuing care retirement communities increased from 34.81% in 2020 to 40.45% in 2021, while CNA turnover increased from 41.08% to 45.87% during the same period. For facilities dealing with staff shortages and outbreaks, utilizing  tools that help expedite timely duties and require less touch points with patients, are ideal.

To help trim costs while improving care, Medline introduced an online resource called the FitRight Assessment Tool (FRAT) that delivers customized product sizing and ordering recommendations in just a few clicks. Currently, FRAT assists more than 2,300 nursing homes across the nation. The tool connects providers with resident electronic health records (EHR) to identify what products are needed, and how much and how often they should be ordered. Selecting the right products also provides cost savings.

“When it comes to incontinence products, one size does not fit all,” said Michelle Christiansen, vice president of clinical sales and marketing for the Personal Care Division and Readycare Division at Medline Industries. “FRAT is a value add for Medline customers. As a leading provider of incontinence supplies, we want to help our customers paint a realistic picture of what is actually happening to better support their needs and optimize resident care.”

Finding the Right Fit

Nursing homes report that more than half of residents experience incontinence. Currently, many facilities are putting residents in the wrong size or type of product (i.e., brief or liner, and absorption level) which can lead to leaks and skin health problems, as well as product waste.

“A huge challenge that caregivers face is helping to assist patients in putting on their incontinence products and to get the right fit,” added Christiansen. “It is of vital importance that caregivers approach the topic with sensitivity, and work with their patients to find the right product for them.”

Absorbent briefs remain the highest selling incontinence product category, accounting for 67% of overall market spend, followed by protective underwear that accounts for 24% of overall market spend, according to GHX®. Protective underwear is designed to resemble real underwear and do not have any tape or Velcro siding like absorbent briefs.

“Keeping residents dry is the ultimate goal,” concluded Christiansen.

Learn more about Medline’s incontinence solutions.